TOURISM SECTOR: Hotel Receptionist/Customer Service Officer

UNICERT SKILLS – Certificate in Hotel Receptionist/Customer Service Officer can provide you with an excellent asset in the modern market, given the changeable situations. The need of a such valuable certificate in tourism business is necessary as a prerequisite for employment in tourism, but also to update the knowledge of the existing employees in any tourism business.

The person who will be certified in this subject will have the necessary knowledge / skills to handle properly and on time the works in the reception areas for the provision of services to the customer, in order to contribute in the best possible way to ensure the normal and efficient operation of reception areas and meeting efficient operation targets of the entire enterprise under the current applicable regulations, methods and procedures applied by it ,as well as, the policy that follows.

UNICERT SKILLS Certification Scheme in the Tourism Sector, with the subject of Hotel Receptionist/Customer Service Officer is accredited by ESYD Hellenic Accreditation System in accordance with ISO/IEC 17024:2012, which proves that the certification process is done impartially and with documented adequacy while at the same time recognizes and accepts the certificate as equivalent from the National Accreditation Bodies of the E.A. (European cooperation for Accreditation).